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How to Translate responses

Translating Responses for Surveys and Messages

Updated over a month ago

Screeb offers a seamless way to translate responses for surveys and messages, ensuring that you can communicate effectively with your audience in their preferred language.

The response translation feature depends on two configurations:

  • The workspace configuration: for the default translation and global availability

  • The account configuration: for each member to choose their personal favorite language.


Configuring Translation Settings

Workspace Settings

  1. Access Workspace Settings:

    • Navigate to your profile icon located at the bottom left corner of the Screeb interface.

    • Click on "Workspace Settings" from the menu.

  2. Enable Automatic Translation:

    • In the "Workspace Settings" sidebar, select "Languages & Translation."

    • Toggle the option to enable automatic translation.

    • Choose your default translation language from the available options.

    • Save your settings to apply the changes.

Personal Settings

  1. Access Account Settings:

    • Click on your profile icon at the bottom left corner of the Screeb interface.

    • Select "Account Settings" from the menu.

  2. Choose Your Preferred Language:

    • In the "Account Settings" menu, you can select your favorite language.

    • This setting will ensure that responses you see from every surveys and messages will be translated in your favorite language.


Benefits of Automatic Response Translation

  • Internal Collaboration: The automatic translation feature is designed to translate responses within the Screeb admin site after they have been received. This functionality is particularly beneficial for companies with team members from different countries or those with a user base in another country. It ensures that all team members can access and understand feedback in their native language, facilitating smoother internal collaboration and analysis.

  • Global Reach: By supporting 18 different languages, this feature allows global companies to bridge language gaps and centralize feedback in a uniform language, making it easier to manage and act upon.

  • Operational Efficiency: Automatic translation streamlines the process of understanding and analyzing multilingual feedback, eliminating the need for manual translation efforts and reducing potential errors or misinterpretations.

By following these steps, you can effectively manage translations for surveys and messages in Screeb, enhancing your ability to engage with a diverse audience.

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