👋 Welcome to Screeb.
Many companies such as Doctolib, Nespresso, Pennylane, Sosh and many others... use Screeb to collect valuable feedback from their customers in order to improve their experience. That's why we've created this guide to give you the best tips and tricks to help you make the most of the platform!
1️⃣ Install Screeb on your app
You need to know that there are 3 types of installation:
💡 Tip
Need more technical help? You can check our developer documentation here .
Default User Properties and How to Use Them :
Screeb tracking supports a collection of standard properties. Using these optional properties, in the correct format, will unlock many features in the platform.
You can access to the articles here.
2️⃣ How to track user properties in Screeb :
Unlock the full power of Screeb targeting and get a deeper understanding of your users by tracking their properties. Here's how.
Why would I do that?
Tracking your users' properties in Screeb is useful for three things:
1️⃣ Enhancing targeting
2️⃣ Better user identification in reports
3️⃣ Complete data transmission through webhook
4️⃣ Questions customisation with variables
💡 Tip
Need more technical help? Tracking your users properties with Screeb is pretty simple.
👉 You'll find detailed explanations in our Developer Documentation on Github.
3️⃣ How to track user events in Screeb :
Complete to Unlock the full power of Screeb targeting and get a deeper understanding of your users behaviour by tracking their events. Here's how.
Why would I do that?
Tracking your users events will help you to use the full power of Screeb and display surveys after specific actions. You'll also be able to count these events and display your surveys after multiple events triggering.
💡 Tip
Need more technical help? Tracking your users events with Screeb or Google Tag Manager is pretty simple.
👉 You'll find detailed explanations in our Developer Documentation on Github.
You have now installed Screeb and are ready to use the platform.