Productboard is a product management platform that helps product managers understand what their customers need by gathering their feedback, prioritize what to build next and rally everyone around the roadmap.

Those feedback can come from email, Intercom, Zendesk, Slack, Salesforce... and Screeb!

Before you begin, make sure you have the following:

Here's how to connect Screeb to Productboard:

Go to your Screeb account, and click on the Integrations link in the menu.

There, look for Productboard and click on "Install"

Now, you'll need the email address of your Productboard inbox

To get it, go to your Productboard account, and click on your profile icone, and then on Integrations.

On this section, click on "Email".

There, you have to copy the email address that is displayed on the screen.

This identifier is typically of the format ********@inbound.productboard.com.

Go back to Screeb, and paste the email address in the email field on the Productboard integration screen.

Once this is done, the Install button in the bottom right-hand corner will turn green and you can click on it.

You should have a confirmation message appearing on the upper-right corner of Screeb once it's done.

Now that the installation is done (yeah, I know, that was easy), go back to your surveys, and go to the Analyze section.

Here, look for an important feedback and open it. Once open, you'll see a Send to Productboard button.

You just have to click on this button for the feedback to be automatically sent to the Productboard inbox!

By following these steps, you have established an integration between Screeb and Productboard, enabling a seamless flow of user feedback and insights into your Productboard workspace. This integration enhances your ability to prioritize and act upon user-driven product improvements.

Enjoy using Screeb with Productboard! 🎉