Productboard is a product management platform that helps product managers understand what their customers need by gathering their feedback, prioritize what to build next and rally everyone around the roadmap.
Those feedback can come from email, Intercom, Zendesk, Slack, Salesforce... and Screeb!
Here's how to connect Screeb to Productboard:
1️⃣ Install the Productboard integration on Screeb
Go to your Screeb account, and click on the Integrations link in the menu.
There, look for Productboard and click on "Install"
Now, you'll need the email address of your Productboard inbox
2️⃣ Get your Productboard inbox email address
To get it, go to your Productboard account, and click on your profile icone, and then on Integrations.
On this section, click on "Email".
There, you have to copy the email address that is displayed on the screen.
3️⃣ Use the Productboard inbox email address in Screeb
Go back to Screeb, and paste the email address in the email field on the Productboard integration screen.
Once it's done, the Install button on the upper-right corner becomes green and you can click on it.
You should have a confirmation message appearing on the upper-right corner of Screeb once it's done.
4️⃣ How to send feedback to Productboard
Now that the installation is done (yeah, I know, that was easy), go back to your surveys, and go to the Analyze section.
Here, look for an important feedback and open it. Once open, you'll see a Send to Productboard button.
You just have to click on this button for the feedback to be automatically sent to the Productboard inbox!