> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.screeb.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to use Audio/Video feature ?

# How to use Audio/Video feature ?

In Screeb, now you can engage your users with video surveys and gather their feedback through video or audio responses.

👉[If you need to know more about this feature, please read this article](https://screeb.app/blog/screeb-audio-video-surveys-new-era-feedback)

Harness the power of this feature to not only boost your response rate but to truly capture the raw emotions and sentiments of your users. Here’s How to do it.

### ${color}[#5b7083](1️⃣ Survey Editor)

To ask questions in video format (such as multiple choice, rating, or open-ended questions), we've added a video option in the sidebar of the survey editor.

[![](https://storage.crisp.chat/users/helpdesk/website/-/d/6/b/1/d6b19a13e66cd000/9d8d4f17-9a74-4f44-899c-02384e_1c4qidz.png =800x450)](https://downloads.intercomcdn.com/i/o/862390420/78870df0dd17fcb616888a12/Design+sans+titre+%288%29.png?expires=1767194100&signature=804098e784ba00a61ece869b72c1fd49ef13ac8699610c45d88b2c8bcd2491cb&req=fCYlFcB%2BmYNfFb4f3HP0gJiVznd9AkhphJCPUJvjdQem9RUlRDEOUOwTc0Hf%0AyazSlPeB0xsE4sK%2Fow%3D%3D%0A)

If the option isn't visible in your account, you can enable it by simply clicking on this button.

[![](https://storage.crisp.chat/users/helpdesk/website/-/b/5/c/6/b5c674127aa60800/fc02f42c-3e57-4a09-a58a-16fcce_1bukz9c.png =800x450)](https://downloads.intercomcdn.com/i/o/862390988/04bae86c1cb491b529950cc7/3.png?expires=1767194100&signature=3404a36ad4166ca345df2d4742f19b10e86f2e8a705cd3ddf6df51599ad75ecf&req=fCYlFcB%2BlIlXFb4f3HP0gBSQ6P8A4jKm9fL5xGrjo7Gtd%2BGwtuyx5q0ZOUlU%0AfjiaJTgat6nZ1YOXdA%3D%3D%0A)

### ${color}[#5b7083](2️⃣ Upload or record a video)

After activating the option in your account, you can either upload or record a video directly through Screeb.

Within this tab, you can choose to upload a video, record one, or even set an optional overlay question. Additionally, you'll find the standard settings for these types of questions, just as you would in text mode.

[![](https://storage.crisp.chat/users/helpdesk/website/-/c/d/e/3/cde3a53251b15000/187ef507-8519-4740-ac7c-4338df_1la54gh.png =800x450)](https://downloads.intercomcdn.com/i/o/862391475/8b42fb18e38251a854a9fcc0/Design+sans+titre+%281%29+%281%29.png?expires=1767194100&signature=a112dd67d50b53c675383a4855191a6306e9f1cca9a7e893bc1de96f013d2831&req=fCYlFcB%2FmYZaFb4f3HP0gKUeSDYnzo8MQBLnO%2FPxjy70Y%2FVdwuQ9UQAYfzVD%0A3%2FLYpkJYit0f45hLPA%3D%3D%0A)

|| The video format is 9:16 ( average phone screen )

### ${color}[#5b7083](3️⃣ Record a video)

When you opt to record a video, a pop-up will display your webcam feed.

[![](https://storage.crisp.chat/users/helpdesk/website/-/d/f/5/6/df56866b08958000/f8f1a34e-bebd-4659-bf05-efa143_hkjcn9.png =800x450)](https://downloads.intercomcdn.com/i/o/862391880/86b9ca179a19288081d1f4ef/Design+sans+titre+%282%29+%281%29.png?expires=1767194100&signature=5706d804681fc12f7df21e1765f8205d3763fb86236ef88e6f6391269ce91326&req=fCYlFcB%2FlYlfFb4f3HP0gLrJNuxWgW%2By8GV4SVhbqOZGTUtgHc46KreNYDqm%0AU93VuYENuQd%2FLjjaBQ%3D%3D%0A)

After recording, you can either choose to re-record or confirm your video.

[![](https://storage.crisp.chat/users/helpdesk/website/-/5/0/1/3/5013df03adfa6c0/f13807dd-050a-485e-bdf8-d223e1_1w5jmbm.png =800x450)](https://downloads.intercomcdn.com/i/o/862392227/546eb358f2444cc5181112d2/Design+sans+titre+%285%29+%281%29.png?expires=1767194100&signature=b92b0a5e19354720ef1a23d33d15a44788b15885578faba5ca6f47b3feb9696c&req=fCYlFcB8n4NYFb4f3HP0gJy6DrceKAeM98AQh1C9rDxYO43eO%2Fq3dDqGllgO%0A32YpORFRVzAdsDV5tA%3D%3D%0A)

### ${color}[#5b7083](4️⃣ Edit your survey)

After confirming your video, you can proceed to edit your survey.

In the sidebar, you'll find a field to modify the content of your question, just like with any other survey in Screeb.

[![](https://storage.crisp.chat/users/helpdesk/website/-/3/4/5/7/34578ee27d1a5200/1fde45f6-1166-49c3-b41c-08f906_spqgqk.png =800x450)](https://downloads.intercomcdn.com/i/o/862392642/82e0efa1644e004fbc4910ff/2.png?expires=1767194100&signature=ccc3715b90083817a825729d884f27a7ca102e348d31c28f91f715eaeba44c8a&req=fCYlFcB8m4VdFb4f3HP0gFc0JlKXFY9XBDQRwPEJZe9DQiAGar2FJKZ45P3I%0A9WNZeH3KgEajEMakTg%3D%3D%0A)

### ${color}[#5b7083](5️⃣ Save your question)

Remember to save your question by clicking the 'Save' button located at the bottom right corner.

### ${color}[#5b7083](6️⃣ Enjoy it)

You now have all the information needed to create, edit, and launch audio/video surveys in Screeb.

Enjoy your video/audio survey experience on desktop!

[![](https://downloads.intercomcdn.com/i/o/862393609/a266d7b0621cc76b97df318b/Survey+-+Conversation+with+video+-+Desktop-2+%282%29+%281%29.png?expires=1767194100&signature=1ff1f28de39b278dccc46a9f81b6075e509a8e08ee941b5c3c548f7854193ecc&req=fCYlFcB9m4FWFb4f3HP0gEqSypMhhMJ7oPyn9RK0VQxrftlpCAOSqyxRZAYK%0AUMt0wAUU0nCEqEQdTQ%3D%3D%0A =800x450)](desktop-device-preview)

...and on mobile devices.

[![](https://downloads.intercomcdn.com/i/o/862393968/2006d17256af4601fd3d59b6/Survey+-+Conversation+with+video+-+Mobile-5+%281%29+%281%29.png?expires=1767194100&signature=b1af5caf7c61fc80f2b95e4af33df7409b8dbe83245ad5700202428c927776b5&req=fCYlFcB9lIdXFb4f3HP0gPwNEMimGxf%2FfqXw5rp8Cd21u2cBjaLSGZYuGtnP%0AIXjt4zU75rH21YFzQA%3D%3D%0A =450x900)](mobile-device-preview)

And that's it!